Shipping costs € 3.50 to Portugal and € 10 abroad. This value is fixed regardless of the weight / volume of the order.
We ship items within 24 hours of ordering and payment by registered mail via CTT Express. These guarantee deliveries within 24h / 48h, depending on the region of mainland Portugal. In the case of shipments to Madeira or Azores, the service contracted is that of CTT in registered mail, which may take between 3 and 5 business days on delivery.
We have payment via ATM, Paypal, Visa, bank transfer and MBWay.
To place your order on the site, you will be asked for a registration email.
Upon completion of your order, you will receive an email with information about your order and order number. These two elements – email address and order number – will be the access data you need to be able to track your order on our website, in the “follow order” field in the upper right-hand bar ?)
We also have our e-mail firstname.lastname@example.org and the telephone number 96 2426438 or 223 710 325 for more information.
Once we receive the return item at our facility and verify that it remains in the same condition at the time of shipment (whole product, in protective crystal packaging, with all labels and no stains and / or signs of actual use), Chargeback will be done within 24h / 48h, via bank transfer or via PayPal (in case the payment method by the customer was this). We reserve the right not to accept articles that do not meet the assumptions described.
The shipping costs of the product to be returned by the customer will be the sole responsibility of the same. We are not responsible for theft / damage during return shipping. We advise shipping by registered mail for customer safety.
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If you need help choosing a product, advice, or any other questions, please feel free to contact us. Just fill out the form and we will quickly answer your questions.